Privacy Policy
Last Updated: February 2, 2026
This Privacy Policy describes how Radiatus ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and services.
1. Information We Collect
We collect information that you provide directly to us, including:
- Contact Information: Name, email address, phone number, and company details when you submit inquiries or request services.
- Communication Data: Information contained in messages you send to us through our contact forms or email.
- Technical Information: IP address, browser type, device information, and usage data collected automatically through cookies and similar technologies.
- Service Data: Information related to the services we provide to you, including project details and technical specifications.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To deliver and improve our services
- To communicate with you about our services, updates, and promotional offers (with your consent)
- To analyze website usage and improve user experience
- To comply with legal obligations and protect our rights
- To detect, prevent, and address technical issues or security threats
3. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Access controls and authentication mechanisms
- Regular security assessments and monitoring
- Employee training on data protection practices
- Secure data storage and backup procedures
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and delivering services, under strict confidentiality agreements.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate safeguards for your data.
- With Your Consent: When you explicitly authorize us to share your information.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Portability: Request transfer of your data to another service provider
- Withdrawal of Consent: Withdraw consent for data processing where consent was the basis
To exercise these rights, please contact us at info@radiatus.com.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: