Terms & Conditions

1. Acceptance of Terms

By accessing and using the Radiatus website and services, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services Description

Radiatus provides technology services including but not limited to:

• Cloud infrastructure architecture, design, and managed hosting
• DevOps automation and CI/CD pipeline implementation
• Cybersecurity support and compliance readiness services
• Application development and system integration
• Managed IT operations and support services

Specific service terms will be outlined in individual service agreements or statements of work.

3. Service Limitations and Disclaimers

Important Notice: Radiatus provides compliance support and readiness services and does not issue certifications. We support organizations in:

• Aligning with industry frameworks (ISO 27001, HIPAA, SOC 2, GDPR)
• Implementing security controls and best practices
• Preparing for third-party audits and assessments
• Developing policies, procedures, and documentation

Actual certifications must be obtained through authorized certification bodies and accredited auditors. Radiatus does not guarantee certification outcomes.

4. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account credentials
• Use our services in compliance with applicable laws and regulations
• Not engage in any activity that could harm our systems or other users
• Respect intellectual property rights
• Cooperate with reasonable requests for information or documentation

5. Intellectual Property

All content on the Radiatus website, including text, graphics, logos, images, and software, is the property of Radiatus or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Work products created specifically for clients under service agreements will be governed by the terms of those agreements. Unless otherwise specified, Radiatus retains ownership of methodologies, tools, and templates used in service delivery.

6. Confidentiality

We treat client information with strict confidentiality. Both parties agree to protect confidential information disclosed during the course of service delivery. Specific confidentiality terms will be outlined in Non-Disclosure Agreements (NDAs) or service contracts.

7. Payment Terms

Payment terms for services will be specified in individual service agreements or invoices. General payment terms include:

• Fees are due as specified in the service agreement or invoice
• Late payments may incur additional charges
• Services may be suspended for non-payment
• All fees are exclusive of applicable taxes unless stated otherwise

8. Service Level Agreements

For managed services and ongoing support, specific Service Level Agreements (SLAs) will be defined in service contracts. These may include uptime guarantees, response times, and performance metrics. SLA terms vary based on service type and client requirements.

9. Limitation of Liability

To the maximum extent permitted by law:

• Radiatus shall not be liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the fees paid for the specific service giving rise to the claim
• We do not guarantee specific outcomes or results from our services
• We are not responsible for third-party services, platforms, or systems beyond our control

10. Warranties and Disclaimers

We provide our services on an "as is" and "as available" basis. While we strive for excellence:

• We do not warrant that our services will be uninterrupted or error-free
• We do not guarantee specific security outcomes or complete protection against all threats
• We make no warranties regarding third-party platforms or services
• Professional services are provided based on industry best practices and our professional judgment

11. Termination

Either party may terminate services in accordance with the terms specified in the service agreement. Upon termination, you remain responsible for any outstanding fees. We will cooperate in reasonable transition activities as specified in the service agreement.

12. Indemnification

You agree to indemnify and hold Radiatus harmless from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Tamil Nadu, India.

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. Material changes will be communicated to active clients.

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Information

For questions about these Terms and Conditions, please contact us: